• Repair Litter Robot
  • Repair request
  • Shipping costs
  • About us
  • Repair Litter Robot
  • Repair request
  • Shipping costs
  • About us

​​Need repair FOR YOUR LITTLE ROBOT?

​Your Cat(s) happy, and the owner...

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​Repair Service Nederland

​​Repair Services Netherlands provides repairs (at home or in the workshop) for Litter Robot litter box. You can request a repair through our repair request form on our website. Repair Services Netherlands is authorised by the importer and distributor for warranty handling and after warranty service, where we have been designated as a 'Preferred Service Partner'. The screening and planning of repairs takes place at our head office in Almere. Almost daily, we drive all postcode areas to carry out repairs at customers' premises.

Repair at home​

​​We repair your Litter Robot on location in the Netherlands, which is nice when you no longer have the guarantee of your best purchase ever made for your cat(s).

​Fault what now

If you have a fault, please fill in the contact form or call us. Following your report, we often find out what the problem is very quickly. In consultation, we can plan a date, and you will receive a quotation immediately.​

​Upgrade

​Any Litter Robot 3 can be upgraded to a WIFI Model. We replace the Motherboard in your current Litter Robot 3, with WIFI Motherboard and install an app on your mobile.

​​Components

​​Our customer service uses only original spare parts no copies or second-hand parts. To ensure that the mechanic is as prepared as possible, all problems are analysed in advance so that the mechanic has with him the spare parts likely to be needed for the repair

We do not sell parts to private individuals. These are intended exclusively for our own technical service

Repair​

​There is nothing more annoying than a deffective Litter Robot, your cat(s) and you are used to this and it should work well, but there can always be a malfunction that cannot be quickly resolved.

​Cost of your repair​

In addition to the part to be replaced, we charge a standard Repair/Service fee,
For home repair, we charge a kilometre allowance of €0.23 Location v.v Almere
If applicable, parking costs will be at your expense.
You have 3 months warranty on all parts, on the engine 6 months. You do not pay any repair/service costs under warranty, but you do pay the mileage or shipping costs.​

​Prefer to send

​You can, you can also ship the Litter Robot. For a Litter Robot 3, you send only the base with the round arch along, without the waste tray, and the round sphere. 

You will need a 60x60x60 cm box. obviously pack it well for transport. The weight of the package does not exceed 10 kg

We advise you to always do this by registered mail. you will then receive a receipt upon arrival.

​​How much does sending a parcel cost?

​For current prices, see below

​PACKAGE SERVICE

​The Netherlands

​How much does sending a parcel cost?

​Click here

​Belgium

​How much does sending a parcel cost?

​Click here

​​Germany

​How much does sending a parcel cost?

​Click here

​France

​How much does sending a parcel cost?

​Click here

​Request for repair

​The specialist for your Litter Robot​

​To help you quickly and in the best possible way, we need the right data. Please fill in the requested details as fully and completely as possible. Please check your details carefully before sending your request.

​​repair request

repair servi​ces

​How HAPPY
CAN YOUR CAT BE!

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